Small changes often have the biggest impact in improving services. This programme provides you with free online improvement tools to help you make these small changes.
Improving Together will:
- help you provide an even better service to people
- assist you to find new ways of working to save you time and reduce stress
- inspire you to motivate and lead others in improvement
- empower you to find solutions to work problems you face every day
- support you in your future career
There are several commonly used quality improvement approaches used globally, including the Model for Improvement, Lean and Six Sigma. The core set of skills presented in the e-learning modules as part of this programme is based on the Model for Improvement. It is a simple yet powerful tool for accelerating improvement, and looks at setting aims, understanding the system, identifying changes, testing those changes and spreading improvements.
By taking part in Improving Together you will help make the New Zealand social sector a better place to work while delivering the best possible service for the people of New Zealand.
Enrol now for the Improving Together e-learning modules.
How to enrol
- Click the button above to get started. The first thing you'll see is the LearnOnline login and registration screen. If you have a login already, enter your login details. If not, you'll need to create a new account.
- Tip: If you’re creating a new account, you need to activate it before you can use it. LearnOnline will send you an email asking you to click a link to activate the account. Once it's activated, you can use it to log in.
- Once you're logged in, look for the Course Catalogue in the main menu. Do a search for Improving Together.
- Click on the Improving Together course to see a list of the e-modules. Choose the module you want to complete.
- Complete all of the modules and click Get Certificate of Completion to receive your certificate.
How the methodology works
Find out more about the quality improvement methodology used in Improving Together in the following sections:
Other online improvement tools
In this section
- The Improving Together e-learning modules will help you take a new look at the work you do and find ways to make it even better. – Read more
- What are we trying to accomplish? How will we know that a change is an improvement? What changes can we make that will result in improvement? – Read more
- Changes are introduced using the PDSA cycle – Plan, Do, Study, Act – meaning small tests of change can be carried out in an actual work place setting – Read more
- The first step to producing a driver diagram is to gather evidence of what works – Read more
- Improvement cannot happen without measurement. – Read more
- Quality improvement at all levels means encouraging, testing and spreading ideas about alternative ways of doing things – Read more
- Achieving change will require consistently applying a range of improvement initiatives into the daily work of the organisation. – Read more